This website primarily sells footstools. Due to ongoing losses, we are currently clearing out inventory at a loss. To protect our users’ basic rights, we have established the following return and exchange policy:
I. Scope of Application
This return and exchange policy applies to all footstools purchased from this website, all shipped from warehouses within the United States.
II. Return Policy
Users may apply for a return within 30 days of receiving the goods. Returned goods must be unused, without obvious damage, and retain their original packaging (if applicable).
III. Exchange Policy
If there are quality issues with the goods or the wrong goods were sent, you may apply for an exchange within 30 days of receiving the goods. We will prioritize processing your application and arrange for a replacement.
IV. Order and Shipping Time
Order Processing Time: Same day
Shipping Time: 2 days (within the United States)
V. Refund Policy
After the return is approved, the refund will be returned to your original payment method within 3 business days.
VI. Special Notes
This website is currently in a clearance sale phase, and some inventory is limited. Out-of-stock situations may occur. We appreciate your understanding. Thank you for your support and understanding.